Warranty and Repair FAQ’s

High Desert Sporting Arms (HDSA) provides a 100% satisfaction guarantee against any and all manufacturer’s defects in original materials and workmanship which affect reasonable operation. If your HDSA product shows evidence of such defects, HDSA will make every effort to repair, or replace your product. HDSA will repair or replace only those parts determined to be defective by HDSA. This warranty does not apply to normal wear and tear of any parts or protective finishes. Nor does the warranty apply to problems or failures due to improper maintenance, improper storage, improper repair, use of improper ammunition, or any modification performed on the product by anyone other than HDSA.

The following are specifically excluded from coverage under this warranty and will cause said warranty to become null and void:

  • Damage or malfunction resulting from accident, negligence, misuse, or unauthorized repair or alteration
  • Barrel obstruction
  • Use of ammunition other than NATO and/or SAAMI specification new production ammunition; use of any hand loaded, reloaded, imported, or factory remanufactured ammunition.
  • Failure to provide reasonable and necessary maintenance as described in the Owner’s Manual.
  • Rust or corrosion.
  • Use of replacement parts other than parts authorized by HDSA
  • Any unauthorized repair or alteration, including of a cosmetic nature, performed on the firearm by an individual, organization, company or entity other than HDSA.
  • Unreasonable or excessive use of the firearm.

IMPORTANT: If you make unauthorized adjustments or use unauthorized parts, HDSA will not assume responsibility for the functioning of this rifle and your warranty may become void.

Any repairs conducted on a voided warranty will be at the expense of the customer.

Warranty is established upon purchase only granted to the original purchaser. Warranty inquiries should be sent to info@hdarmsusa.com.

 

SERVICE AND REPAIR

Should your firearm require adjustment or repair, contact HDSA and you will be given your options and shipping instructions.